How to Follow Up on a Cleaning Quote Without Being Pushy

Follow up three times over seven days, then stop: once when the quote goes out, once on day 3, and a last note on day 7. People get busy, and a friendly check-in gives them an easy way to say yes, ask a question, or say no.

Day 1: send the quote with a next step

Hi [Name], here's your quote from [Business Name]: [service] for [price]. That includes [2 or 3 things]. I have openings on [day] and [day]. Would you like me to hold one for you?

Day 3: check in and answer a common question

Hi [Name], [Your Name] from [Business Name]. Just checking that the quote came through. A common question is whether you need to be home: you don't, many clients leave a key or a door code. Anything else I can answer for you?

Day 7: last note, door open

Hi [Name], I don't want to crowd your inbox, so this is my last note about the quote. It stays valid until [date]. If the timing isn't right, no problem at all. Whenever you need a hand, you know where to find me.

When to stop

They say no or ask you to stop: thank them and send nothing further.
No reply after day 7: mark the lead as lost and move on.
They say "maybe in spring": note the date and send one check-in then.

Keep track

A simple spreadsheet with the lead's name, the quote, and the date of the next message is enough. Check it twice a day and send whatever is due.

Get the free scripts

Twelve copy-and-paste texts for missed calls, quote requests and follow-ups. Send me the free scripts.

Results vary. Nothing here guarantees bookings or revenue, and none of it is legal advice. Texting rules vary by location.