How to Ask Cleaning Clients for Reviews (With a Text You Can Copy)

Ask right after a compliment or a great clean, send one short text with your review link, and follow up once a week later. Ask for an honest review, and never offer anything in exchange.

When to ask

Right after a client says something kind about your work.
After the second or third visit for a regular client.
The same day as a one-time deep clean.

Skip the request if there was a complaint on that visit. Fix the problem first.

The text

Hi [Name], thank you for having [Business Name] in your home! If you were happy with the clean, would you mind leaving a quick Google review? It takes about a minute and helps a small business a great deal: [review link]. Either way, thank you!

One follow-up, a week later

Hi [Name], just a friendly reminder about the review, in case it slipped by: [review link]. No pressure at all, and thanks again!

Rules to follow

Ask every happy client, not a hand-picked few.
Offer no discounts, gifts or credits for reviews. Review sites generally prohibit rewards.
Read the review policy of each site you use.
Reply to every review, in a sentence or two.

Get the free scripts

Twelve copy-and-paste texts for missed calls, quote requests and follow-ups. Send me the free scripts.

Results vary. Nothing here guarantees bookings or revenue, and none of it is legal advice. Texting rules vary by location.